Membership

About Program
9to9card is Transmarco Group of Companies Membership Program and Official Retail Partner of Hush Puppies Footwear & Accessories, Obermain, Noche, Antton & Co, Laluna, 9to9.my and KARE. Our Brand offered the largest and fastest growing fashion focused in Malaysia under Transmarco Group which focuses on footwear and accessories. Come, join, and have fun with us. And get the best experience membership program for your daily lifestyle fashion.
Spend Point
We have Digital Membership Card on Goole Play and Apps Store, It’s Easy! Identify yourself and fill in the require data needed. And its only show or mentioned your number at the cashier by showing your 9to9card before the transaction. You can find our participating stores by looking for the 9to9card banner promotion! If you are not a member, register now! 9to9 Points can be used to redeem the various discount voucher. To spend 9to9 Points, get your voucher at the mobile apps and show to the cashier.
Offers
E-Voucher
• We offers various E-Voucher can be redeem at Offline Standing Shop and webstore at 9to9.my.
• E-Voucher can be exchange by redeem 9to9 Point with each term & condition applied.
• E-Voucher can not be used at Department Store & Marketplace Online.
• E-Voucher only valid for 1x transaction.
• Validation Voucher at the cashier for Offline Shop under Transmarco Group of Companies.
• The Term & Condition can be change any time without prior notice.
• If any inquiries and complaint, the e-voucher holder can contact Our CS at Live Chat and email at contact@transmarco.asia
Brands
Hush Puppies Footwear & Accessories
Obermain
Antton & Co
Laluna
KARE
Help Center
Contact Us
We are pleased to hear your inquiries.
We respond and reply to your email and chat as soon as possible within 24 hours.
• EMAIL : contact@transmarco.asia
• CHAT Whatsapp Only : +62813-1500-7070
• Operational Hours : Monday – Friday, 09AM – 5PM
TERM & CONDITION 9TO9CARD 1. 9TO9CARD program is a customer loyalty program offered by Transmarco Group Of Companies (“9TO9CARD”) to its customers (“Program”).
2. Membership (“Membership”) in the program is paid for Malaysia and Singapore. Membership registration can be done by downloading mobile Application 9TO9CARD in Google Play Store or Apple App Store or through website www.9to9.com (“Online Registration”) and in selected 9TO9CARD stores (“Store Registration”).
3. After Store Registration, each customer that participates in Program (“Member”) will receive an SMS with verification code and will receive a user guide to complete online registration for Membership activation.
4. These Terms & Conditions constitute an agreement between Member and 9TO9CARD with respect to the Program. By participating in the Program, Member agrees to these Terms & Conditions.
5. 9TO9CARD reserves the right to change the Terms & Conditions at any time for any reason without prior written notice. Member is responsible for keeping track of any update on the Terms & Conditions.
6. 9TO9CARD reserves the right to terminate the Program at any time for any reason. 9TO9CARD Card is the property of 9TO9CARD and will be deactivated automatically following the Program or Membership termination.
7. Membership is only available to individuals, and not available to corporations, charities, partnerships, or any other entity.
8. Program is open to Indonesian residents at least 17 years of age.
9. 9TO9CARD reserves the right to suspend or terminate the Membership if:
o The Member is in breach of the 9TO9CARD Terms & Conditions;
o The Member has not used the Card within 24 months;
o The Member has given incomplete, inaccurate, false or fictitious personal information; and
o The Member commits s fraudulent or unauthorized use of 9TO9CARD.
10. Member should promptly notify 9TO9CARD of any changes of personal information such as name, address, telephone numbers, and email address by calling 9TO9CARD Contact Center at contact@transmarco.asia
11. A Member may terminate his/her Membership at any time either by calling 9TO9CARD Contact Center at email address mentioned.
12. By participating in the Program, Member agrees to allow 9TO9CARD to communicate via mail, email, phone, text messages, and notification via mobile App or website. 9TO9CARD may use these channels to communicate Member’s account status, notify Member when they are eligible for a reward, communicate program changes, offer special Member promotions, information and offerings that 9TO9CARD believes may be of interest to Member. 9TO9CARD will protect Member’s data in accordance with the prevailing laws in each country launched. 13. A Member can have multiple cards from 9TO9CARD Partner, however all cards must be registered to 1 member ID.
14. Unauthorized reproduction of the Card may lead to legal prosecution and forfeiture of Membership and all points earned.


9TO9CARD Points
1. The Membership entitles Members to earn 9TO9CARD Points on certain purchases (“Points”) and spend Points on certain future purchases at participating 9TO9CARD stores (“Participating Stores”).
2. Member must inform his/her active hand phone number or 9TO9CARD associated with the Program to the cashier at a Participating Store before the purchase transaction is completed in order to earn Points.
3. Member must present his/her Digital Card or mentioned his/her number within the 9TO9CARD Mobile App to the cashier at a Participating Store before the purchase transaction is completed in order to spend Points.
4. Member will be awarded Points which number to be determined from time to time for every purchase at the Participating Stores. Points are rewarded based on the price net of all taxes and service charges.
5. Points will be awarded to the Member’s account maximum within 48 hours after purchase.
6. Points will not be earned when purchasing any Vouchers. Points cannot be spent to purchase any Vouchers.
7. Points may not be redeemed for cash, and are not transferable.
8. Points belonging to more than 1 Member cannot be combined to pay a single transaction.
9. When a Member redeems his/her Points, the Points will be immediately deducted from Member’s account.
10. In the event 9TO9CARD has wrongly deducted the Member’s Points, 9TO9CARD shall be responsible for Points reversion to the Member’s account.
11. Should any Member not use his/her Card for 24 months, the Membership will be deemed to be inactive and all accumulated Points will be forfeited.
12. In the event that 9TO9CARD cancels a Membership or terminates the Program for any reason, all Points earned on the Member’s account will be forfeited.
13. 9TO9CARD Points expiry date is following yearly calendar, all 9TO9CARD Points will expire on 31st of December for the corresponding year. PRIVACY POLICY 9TO9CARD respects your concerns about privacy. This Privacy Notice describes the types of personal information we collect, how we use the information, who we share it with and the choices you can make about our collection, use and disclosure of the information. We also describe the measures we take to protect the security of the information and how you can contact us about our privacy practices. The phrase “personal information” refers to information by which you or the device you are using to connect to the Internet can be identified. Information We Collect We may obtain personal information about you from various sources, including 9to9Card.com, mobile applications, when you call or email us or communicate with us through social media, or when you participate in our parent, affiliate or subsidiary companies, business partners and other third parties. When you create an account, personal information may be collected by us including but not limited to name, physical address, contact number, email address, date of birth and gender. In addition, when you visit our websites or use our mobile applications, we may collect certain information by automated means, such as cookies and web beacons. A “cookie” is a text file that websites send to a visitor‘s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, is used to transmit information back to a web server. We also may use third-party website analytics tools, which collect information about visitor traffic on our sites and mobile applications.
How We Use the Information We Collect We may use the information we obtain about you to:
• Register you for membership at our websites, and manage and maintain your account on the sites
• Provide products or services you request
• Process, validate, confirm, and verify your data and membership
• Maintain a record of the purchases you make at participating stores
• Respond to your questions and comments, also provide customer support
• Communicate with you about our products, services, offers, events and promotions, and offer you products and services we believe may be of interest to you
• Enable you to communicate with us through our blogs, social networks and other interactive media
• Publish your testimonials about 9TO9CARD, including on our websites and blogs, and on social networks (if we choose to publish your testimonial, we will include only your first name, last initial, city and state)
• Manage your participation in our events, sweepstakes and other promotions
• Tailor our products and services to suit your personal interests when you use your 9TO9CARD membership.
• Operate, evaluate and improve our business and the products and services we offer
• Analyze and enhance our marketing communications and strategies (including by identifying when emails sent to you have been received and read)
• Analyze trends and statistics regarding visitors’ use of our sites, mobile applications and social media assets, and the purchases visitors make on our sites
• Protect against and prevent fraud, unauthorized transactions, claims and other liabilities, and manage risk exposure, including by identifying potential hackers and other unauthorized users
• Enforce our Website Terms of Use and Terms and Conditions
• Comply with applicable legal requirements and industry standards and our policies In addition to the data uses described above, we may use the information collected through cookies and other automated means to uniquely identify the electronic shopping basket you may create on our sites and enable you to retrieve shopping baskets you previously created. We also may use cookies to identify and authenticate visitors. We may combine the information we collect with publicly available information and information we receive from our parent, affiliate or subsidiary companies, business partners and other third parties. We may use that combined information to enhance and personalize your shopping experience with us, to communicate with you about products, services and events that may be of interest to you, for other promotional purposes, and for other purposes described in this section. We also may use the information we obtain about you in other ways for which we provide specific notice at the time of collection. Online Advertising On our websites, we may collect information about your online activities to provide advertising about products and services tailored to your individual interests.
You may see certain ads on this and other sites because we participate in advertising networks. Ad networks allow us to target our advertising to users through demographic, behavioral and contextual means. These networks track your online activities over time by collecting information through automated means, including through the use of cookies, web server logs, web beacons and other methods. The networks use this information to show you advertisements for 9TO9CARD and our business partners that are tailored to your individual interests. The information our ad network vendors collect includes information about your visits to websites that participate in the vendors’ advertising networks, such as the pages or advertisements you have viewed, and the actions you take on the sites. This data collection and ad targeting take place both on our websites and on third-party websites that participate in the ad networks. This process also helps us track the effectiveness of our marketing efforts. Information We Share We do not sell or otherwise disclose personal information about you, except as described in this Privacy Policy. We may share the personal information we collect with our parent, affiliate and subsidiary companies, business partners, ad network vendors and their participants, and other third parties for the purposes described in this Privacy Policy without requiring any prior consent, including to communicate with you about products and services, offers, events and promotions that we believe may be of interest to you. We also may share personal information with our service providers who perform services on our behalf. These service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. Your Choices We offer you certain choices about what information we collect from you, how we use and disclose the information, and how we communicate with you. You may withdraw any consent you previously provided to us or object at any time on legitimate grounds to the processing of your personal information. We will apply your preferences going forward.
In some circumstances, withdrawing your consent to 9TO9CARD‘s use or disclosure of your personal information will mean that you cannot take advantage of certain 9TO9CARD offerings or site features. Access and Correction You may obtain a copy of certain personal information we maintain about you or update or correct inaccuracies in that information using the online account you may establish on our websites. In addition, if you believe other personal information we maintain about you is inaccurate, you may request that we correct or amend the information by contacting us as indicated in the “How to Contact Us” section of this Privacy Policy. If we deny an access request, we will notify you of the reasons for the denial. Links to Other Websites Our websites may contain links to other sites for your convenience and information.
These sites may be operated by companies not affiliated with 9TO9CARD. Linked sites may have their own Privacy Policies, which you should review if you visit those websites. We are not responsible for the content of any websites not affiliated with 9TO9CARD, any use of those sites, or those sites’ privacy practices. Data Transfers When we obtain personal information about you, we may process the information outside of the country in which you are located, including in the United States. The countries in which we process the information may not have the same data protection laws as the country in which you are located. We will protect your information as described in this Privacy Policy.
How We Protect Personal Information We maintain administrative, technical and physical safeguards designed to assist us in protecting the personal information we collect against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. For example, we use Secure Sockets Layer encryption to protect certain of your purchase information while in transit. Please note that no electronic transmission of information can be entirely secure. We cannot guarantee that the security measures we have in place to safeguard personal information will never be defeated or fail, or that those measures will always be sufficient or effective. To further protect yourself, you should safeguard your 9TO9CARD account user name and password and not share that information with anyone. You should also sign out of your account and close your browser window when you have finished your visit to our sites. Please note that we will never ask for your 9TO9CARD account user name or password via email.
For additional details about the security measures we have implemented to safeguard personal information, please see our Information Security Policy. Children’s Privacy 9TO9CARD does not direct its websites to children under the age of eighteen. We require registered users of the site to be at least eighteen years old. If we learn that a user is under eighteen years of age, we will promptly delete any personal information that the individual has provided to us.
Updates to this Privacy Policy This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will post a prominent notice on our websites to notify you of any significant changes to our Privacy Policy and indicate at the bottom of the notice when it was most recently updated.
Marketing Opt-In and Opt-Out Provision When you register for the newsletter, you will be given the option to opt-out of subscribing to our regular update service which will send you:
(i) Email alerts for new products, features, enhancements, special offers, contests, events of interest and one-off marketing promotions.
(ii) Direct mail alerts for new products, features, enhancements, special offers, contests, events of interest and one-off marketing promotions.
We offer you the opportunity, at any time, to unsubscribe to any service or update your subscription, if you change your mind with no additional charge.
All e-mails we send you contain an easy automated unsubscribe link so that you may opt-out of that particular mailshot. How to Contact Us If you have any questions or comments about this Privacy Policy or if you would like us to update the information we have about you or your preferences, please contact us by email at contact@transmarco.asia or Chat us at +62813-1500-7070 (whatsapp only)
FAQs
A : What is 9to9Card ?
Q : Membership program for Transmarco Group’s Customer.
A : How I can get 9to9Card ?
Q : You can get it on Google Play, Apps Store, Scan QR code at the shop, & Referral Link.
A : What’s the benefit ?
Q : Point bonus conversion, Direct Disc for Regular item, Various Voucher Program, Customer Engagement Activity, and other Merchant Benefit*
A : Do I need to pay for 9to9Card ?
Q : In MY you have to paid RM 10.00, In SG you paid $5.00, and In ID is free.
A : Which shop I can use the 9to9Card ?
Q : All the shop under Transmarco Group are available for 9to9Card
A : Do I need to bring the phone or the card ?
Q : You just have to download and register the apps, and mention your phone number at cashier to get the point and other benefit.
A : How can I get the points ?
Q : You will get the point if you made purchased at our standing shop
Copyright © 2018 9TO9 ONLINE. All rights reserved.